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Life and Disability Insurance Claims Management

Figtree Systems has been providing software solutions to the life, income protection and disability insurance industry for over 15 years. Our Life Insurance and Disability Claims Management software, Figtree<life>, provides unrivalled capabilities and offers an extensive breakdown of your claims activity.We work with a range of clients, including superannuation funds, third party claims administrators, all levels of government and corporations that self-insure life and disability risk.

Figtree<life> is focused on improving customer services by centralising the life insurance claims handling process. Connecting intermediaries and third parties with a range of documents, reporting and legacy systems with over 3,500 committed users worldwide. Figtree<life> has gained respect from the world's leading life insurance companies.

A great advantage of Figtree<life> is its ability to adapt to the needs of claims administrators. Figtree<life> can record, update, monitor and analyse claim information. Audited transactions for payments, recoveries and reserves are recorded, giving management an accurate history of financials.

Key Components

Access to all the standard features in Figtree Systems Software Suite and to purpose built Life Insurance and Disability Claims Management options which include:

  • Diary and Task management
  • Workflows process automation
  • User-friendly custom report generator
  • Letter writer with data merge facility
  • User defined data edit (validation) rules
  • Job processor
  • User security
  • Pre-defined life insurance & disability claims specific reports
Figtree<life> benefits
  • Rapid deployment of stable software
  • Integration with external databases for efficient management of policies
  • Dedicated Case Management tracks and validates a life claim against policy specifications
  • Management receives a consolidated view of client relationships and claims activities
  • Extraction of data for regulators, authorities and third party reporting
  • Reduces administration expenses through greater control of the claim management life cycle
  • Filters third party information (beneficiary verifications, death certificates verifications, etc.) into an electronic file system
  • Proven auditing facility for data integrity